The project is funded by Interact, a Made Smarter Innovation, Economic and Social Research Council network, that addresses issues arising from the diffusion of new technologies in industry. Work presented throughout this microsite, aspires to inform Manufacturing Small to Medium-sized Businesses for the benefits and conditions of applicability of Digital Servitization Business Models. In addition to SMEs, the project offers research insights for industry practitioners and digitalization consultants, policy and government entities and the broader research community.
Our intellectual outputs provide thought leadership on digital servitization through the project’s key deliverables. These include a comprehensive research report that contains the main study’s methodological details, results and recommendations for practice and policy. In addition, the project provides SMEs with a practical, applicable self-assessment toolkit and accompanying instructional videos. These deliverables are intentionally presented in non-academic language, to assist stakeholders with toolkit adoption.
By promoting the adoption of digital technologies and facilitating digital servitization business models, the project empowers UK manufacturing SMEs to effectively consider options to improve their productivity, provide customers with value-adding services and thrive in an era of digital transformation.